Ehsan Chappal Store ECS Jobs April 2021
Organization: Ehsan Chappal Store ECS
Position: Manager E-Commerce
Qualifications & Experience
- Must have a Bachelor’s / Master’s degree in Marketing, IT, CS, or any other related field
- Minimum 7-10 years of experience in E-Commerce of a well-known retail brand preferably 2-3 years as head of Department
Skills
- Hands on experience of E-commerce operations
- Working knowledge of Magento and AX Dynamics
- Must be a team player and able to work with other team members in a friendly and collaborative way A Effectively managing workflow to meet time-lines in a fast paced retail environment
Responsibilities
- Developing the entire E-Commerce campaign calendar and planning volume and value targets for the
- E-Commerce business as head of department and then effectively chasing those targets to grow the business
- Complete management of merchandise and inventory on website and in warehouse
- Ensuring that order processing and fulfillment is done as per SOP and returns are timely monitored / processed to reduce opportunity cost
- Managing accurate reconciliation of inventory and courier / electronic payments
- Regular monitoring of Ul/UX and Statistics to ensure seamless consumer experience
- Develop and execute seamless Omni-channel customer experience on all touch points. Responsible for getting best results in NPS / customer experience surveys
- Taking lead on all special projects for (BPI) business process improvement and experience like Omni-channel, Mobile App, Online Marketplace etc
- Training the team on operational excellence as well as latest technology and trends associated with E-Commerce
Interested candidates may apply in confidence at b while mentioning position title in the subject line or you can also post it on 6A – Jail Road, b
Only shortlisted candidates will be contacted.
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